Kailani Piñon

TERMS OF SERVICE
Commissions and Freelance Projects

These terms of service (the “Terms of Service”) govern the use of Kailani Piñon’s (Kailani) commissioned products. By purchasing graphic design assets, original artwork, or other items offered by Kailani’s official ecommerce channels, you indicate that you have read and understand the Terms of Service and agree to abide by them at all times.Payment:
Payments are collected after requests have been reviewed and invoices approved. Clients are required to fully pay for services prior to project development using the payment methods available through Ko-fi. For a complete list of payment methods accepted by Ko-fi, use the following link:What payment methods are available on Ko-fi? – Ko-fi Help
https://help.ko-fi.com/hc/en-us/articles/24482435253661-What-payment-methods-are-available-on-Ko-fiPrices and transactions are calculated in United States dollars ($USD) and are non-negotiable. Art and design services will NOT be provided if the entire payment owed is not received. Partial refunds may be issued for project cancellations.Cancellations and Refunds:
Both Kailani and clients have the right to cancel commissioned products regardless of the current progress or status of the commissioned product.Partial refunds may be granted and returned to clients if (1) commissioned products are cancelled mid-development or (2) deliverables are unable to be received. The sum of partial refunds varies with cancellation circumstances and is at the discretion of Kailani to determine the appropriate amount. Partial refunds are intended to compensate Kailani for time and labor costs.Full refunds are only available if Kailani is unable to start a commissioned product.Production:
Clients must be able to clearly and coherently express their vision of their commissioned product in order to effectively contribute to the design process. This may be achieved through written descriptions, reference images, or other beneficial design resources.Kailani and the clients are required to come to an agreement that satisfies the clients’ design specifications while adhering to Kailani’s Terms of Service. Clients will receive an invoice to verify services and costs prior to the development of the commissioned product. After the invoice is approved, a purchase link will be provided to confirm the agreement and to initiate the design production. After receiving the full payment, a receipt from Ko-fi will be sent to the clients and Kailani will begin the design production.Clients may expect 2–5 periodic client reviews with opportunities to provide design feedback and considerations on the drafts presented to clients. While the maximum quantity of client reviews is no more than 5, the total quantity of overall check-ins depends on the complexity and feedback of the designs. The average production duration (the “turnaround time”) may range from 2–8 weeks.Specifications and Limitations:Monochromatic Logos:
✨ 600×600 pixels
✨ 72 dpi digital artwork (.png)
✨ Safe-for-work
✨ Single color
❌ not safe for work (NSFW)
❌ harmful, distasteful likenesses
❌ copyright infringementChibi Portraits:
✨ 600×600 pixels
✨ 72 dpi digital artwork (.png)
✨ Original characters
✨ Non-copyrighted characters/persons
✨ Real-life people
✨ Safe-for-work
✨ humans, humanoids, extraterrestrial
✨ furries, monsters, beasts, insectoids
✨ robots, mecha, armor, uniforms
✨ held items, props, weapons
✨ wings, horns, scars, tattoos
✨ fantasy, fiction
✨ real-life, non-fiction
✨ any gender, skin tone, hair style, body type
❌ not safe for work (NSFW)
❌ harmful, distasteful likenesses
❌ copyrighted charactersUsage and Rights:
✅ Clients are permitted to use the product for personal and business purposes.
✅ Clients may edit the product, but never for deceitful or malicious intents.
🚫 Clients do NOT hold the right to use the product in any blockchain-related technology, including NFTs, cryptocurrency, or future inventions in the space.
🚫 Clients do NOT hold the right to use the product in any AI-related technology, including submitting for datasets, and any future inventions in the space.Deliverables:
A notice of completion will be sent by Kailani via email upon the conclusion of the project. Clients will receive a Google Drive link containing digital files of their commissioned product. Clients are advised to download and store files locally for perpetual access. Kailani may resend links or files upon client request within the first two weeks of completion if issues occur, but Kailani is NOT responsible for long-term storage of files.